Every piece of Maison Gabriel jewelry stands for the highest quality, craftsmanship, and durability. To ensure you enjoy it for a long time, we offer you exclusive after-sales service—from professional repairs to precise resizing of your ring.
Ring size change
Despite careful ring sizing, it may happen that your ring doesn't fit perfectly. Temperature, time of day, and wearing habits affect the size of your fingers. To ensure your jewelry always fits comfortably, we offer a
uncomplicated solution, a free size adjustment within 6 months of purchase.
- Rings without stones: Adjustment by up to two sizes possible.
- Rings with stone: Adjustment by one size without compromising stability or design.
Alternatively, you can have the size adjustment done directly by a local goldsmith. In this case, we'll cover the cost up to €85 . Simply send us the invoice, and we'll refund you.
We will be happy to provide you with a customized quote for any adjustments after the 6 months have passed.
Repair service
Maison Gabriel jewelry is handcrafted and subject to strict quality controls. Should anything ever be amiss, we're here to help.
What we do for you:
• Free repairs within 2 years for loose settings, loose stones or minor manufacturing defects.
• Optional: Repair service after the warranty period has expired. We will examine your jewelry and provide you with a non-binding quote. If your jewelry needs to be examined or re-set by a local goldsmith, we will also cover the costs up to €85 .
How it works:

1. Contact us:
Send us an email to aftersales@maisongabriel.de or use our live chat. Please include your order number and a brief description of the issue.

2. Examination:
We will discuss the best solution with you, whether in our studio or on-site with a goldsmith.

3. Repair or adjustment:
After consultation, we will do everything we can to ensure that you receive your piece of jewelry as quickly as possible.
Important to know:
- Damage caused by improper use, accidents or normal wear and tear is not covered by the warranty.
- For repairs outside the warranty period, we will be happy to provide you with a fair quote.
Questions?
We are happy to advise you personally at any time. Simply send us a message or book an appointment for a consultation .

